“Brilliant you always really thorough with me. You are brilliant I can’t fault you!”

“I’d recommend it yes. It’s been nice to speak to you to be honest. You’ve let me speak and get my point across, you have asked me questions a lot of people don’t usually ask, it’s not just about me it’s about things surrounding me and what’s going on in the bigger picture. I think the way you’ve put it across has been so informative and helpful, thank you.”

"Service has been brilliant, helped me get through a really tough time. I have really looked forward to our calls. I am going to now look at befriending volunteering myself as I feel it is of so much benefit, the service I have received has inspired me"

“Obviously the phone calls have all been when you have said they would be, nothing has ever been missed, or I haven’t been messed about. You have been straight forward, you take on board what I’m saying, you understand it’s a unique plan for myself your aren’t pushy and when you haven’t known things you have been honest and not pretended to know saying you can do that which is good. It’s been good, slow and steady progress which is what I need, thanks again”.

"You have been kind and polite, it’s been really positive. I feel as though there is a ladder and we have just walked on the first bar, I’m getting a sense of being positive right now and it’s starting on a path to put things in place”.

“I’m happier with the service I’m getting from St Helens Wellbeing than own with my own doctor, I’m taking more support from you. It’s good to talk to someone else because obviously when you don’t see people, you don’t talk to people about how you are feeling. I’m enjoying having someone to get into my head to help to give me other ideas. The trouble is, when you are on your own it’s like one grey straight line and you can't see what’s going on because of the grey areas, but for me this is helping. I’m being more proactive”.

“I feel in a much better place now from the dark place I was in originally. My mood has improved and I now have a support network around me. I didn’t know what to do or where to go before, but you’ve helped me with that and you have helped me with things that therapy doesn’t cover, which have been just as useful”.

“Since my last appointment I’ve been acknowledging my feelings and focusing on the little things. I feel a lot more in control, less stressed and less anxious…I feel more positive towards things and I’m sleeping better. Thank you!”

"I enjoyed talking to you today and I’ve realised I’m lonely and would benefit from a befriending service"